1. About us and these terms

1.1 This website, www.recohq.co.uk (the “Website”), is operated by RECO HQ (“we”, “us”, “our”).

1.2 These terms and conditions (the “Terms”) set out the rules for using the Website. By accessing or using the Website, you accept these Terms and agree to comply with them. If you do not agree, you must not use the Website.

1.3 Please also read our Privacy Policy, which explains how we handle your personal data. It forms part of these Terms.

1.4 You can contact us by email at hello@recohq.co.uk.

2. Using our website

2.1 The Website is free to use. We do not guarantee that it, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict all or part of the Website for business or operational reasons, and will try to give reasonable notice where we can.

2.2 You are responsible for making all arrangements needed to access the Website, and for making sure that anyone who accesses it through your internet connection knows about these Terms.

2.3 The Website is directed at people living in the United Kingdom. We do not claim that its content is appropriate or available for use in other locations.

2.4 We may update and change the Website from time to time to reflect changes to our products, services, our users’ needs and our business priorities.

3. Intellectual property

3.1 We own or license all intellectual property rights in the Website and the material published on it, including text, images, logos, graphics, design and software. Copyright and other laws around the world protect these works. All such rights are reserved.

3.2 You may view, print and download extracts of pages from the Website for your own personal, non-commercial use. You may also point other people to content on the Website.

3.3 You must not change paper or digital copies of any material you have printed or downloaded. You must not use any illustrations, photographs, video, audio or graphics separately from the text that goes with them.

3.4 You must always acknowledge us, and any named contributors, as the authors of content on the Website. You must not use any part of the Website’s content for commercial purposes without first getting a licence from us.

3.5 The RECO HQ name and logo are trade marks of RECO HQ. You may not use them without our written permission.

4. Acceptable use

4.1 You may use the Website only for lawful purposes. You must not:

• use it in any way that breaks any applicable local, national or international law or regulation, or that is fraudulent or has any unlawful or fraudulent purpose or effect;

• knowingly send or upload any data or material that contains viruses, Trojan horses, worms, spyware or any other harmful code;

• try to gain unauthorised access to the Website, the server it is stored on, or any server, computer or database connected to it;

• attack the Website through a denial-of-service attack or a distributed denial-of-service attack;

• use any automated system, including robots, scrapers or spiders, to access or copy the Website or its content without our prior written consent;

• send, or arrange for someone else to send, unsolicited advertising or promotional material through the Website.

4.2 Breaking the rules in paragraph 4.1 may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and co-operate with them, including by disclosing your identity. If you break these rules, your right to use the Website will end immediately.

4.3 If you send us any content through the Website (for example through a contact form), you confirm that any facts it states are accurate, that it is not defamatory or offensive, and that it does not infringe anyone else’s rights.

5. Information on the website and links

5.1 The content on the Website is for general information only. It is not advice, and you should not rely on it as advice. You must get professional or specialist advice before you take, or decide not to take, any action based on content on the Website.

5.2 We make reasonable efforts to keep the information on the Website up to date. However, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date.

5.3 Where the Website links to other sites and resources provided by third parties, these links are for your information only. We have no control over the contents of those sites or resources. We accept no responsibility for them, or for any loss or damage that may arise from your use of them. A link does not mean that we endorse the site.

5.4 You may link to our home page, as long as you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not create a link in a way that suggests any form of association, approval or endorsement from us where none exists. We may withdraw permission to link without notice.

6. Limitation of liability

6.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

6.2 If you are a consumer: we only provide the Website for domestic and private use. You agree not to use it for any commercial or business purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or of our failure to use reasonable care and skill.

6.3 If you are a business user: as far as the law allows, we exclude all implied conditions, warranties, representations or other terms that may apply to the Website or its content. We will not be liable to you for any loss or damage connected with your use of, or inability to use, the Website, or your use of or reliance on any content on it. This applies whether the claim is in contract, tort (including negligence), breach of statutory duty or otherwise. In particular, we will not be liable for:

• loss of profits, sales, business or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation;

• any indirect or consequential loss or damage.

6.4 We are not responsible for viruses and do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for setting up your own technology to access the Website, and you should use your own virus protection software.

7. Privacy

7.1 We will only use your personal information as set out in our Privacy Policy, in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

8. Changes to these terms

8.1 We may change these Terms from time to time. Please check these Terms each time you use the Website, so that you understand which terms apply at that time. The date at the top of this page shows when they were last updated.

9. General

9.1 If any part of these Terms is found to be invalid or unenforceable, the rest of these Terms will still apply in full.

9.2 If we do not insist straight away that you do something these Terms require, or if we delay taking action against you for breaking them, you still have to do those things. The delay also does not stop us taking action against you later.

9.3 These Terms are between you and us. No other person has any rights to enforce any of these Terms.

10. Governing law and jurisdiction

10.1 If you are a consumer, these Terms are governed by English law, and you can bring legal proceedings about the Website in the English courts. If you live in Scotland, you can bring proceedings in either the Scottish or the English courts. If you live in Northern Ireland, you can bring proceedings in either the Northern Irish or the English courts.

10.2 If you are a business, English law governs these Terms, their subject matter and their formation, including any non-contractual disputes or claims. We both agree that the courts of England and Wales have exclusive jurisdiction.

11. Contact us

If you have any questions about these Terms, please email us at hello@recohq.co.uk.